Privacy Policy

We collect, use and disclose your personal information with your consent or as permitted or required by law. The manner in which we obtain your consent (i.e., the form we use) depends on the circumstances and the sensitivity of the information collected. Subject to applicable law, your consent may be express or implied, depending on the circumstances and the sensitivity of the personal information in question. If you choose to provide us with personal information, we will assume that you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy.

Generally, we will seek your consent at the time of collection of your personal information. Where we wish to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent before using the information for this new purpose.

You may withdraw your consent to our collection, use or disclosure of your personal information at any time by contacting us at the contact information provided in the "Contact Us" section below. However, before implementing the withdrawal of your consent, we may require proof of your identity. In some cases, withdrawing your consent may mean that we will no longer be able to provide certain products or services.

If you provide us with personal information about another individual, it is your responsibility to obtain that individual's consent to allow us to collect, use and disclose his or her information as described in this Privacy Policy.

The personal information we collect generally falls into one or more of the following categories:

- When you contact us by phone or e-mail, such as to apply for a job or if you have questions, we may collect your name, e-mail address and any other information you provide, such as your resume.

- For those who visit our Site https://www.setym.com/, we may collect information about you or your activities on the site and, specifically:

• Contact and submission form: we may collect your title, last name, first name, email address, phone number, position, department or organization name; a description of the project, your department and/or country and any other information you provide in your message.

• International Seminar Registration: We may collect your first and last name, phone number, email, position, department or organization, project, department, country of residence, and any other information you provide in your message.

• Training registration (Canadian customers): We may collect your first and last name, email, phone number, position, company name, country and any other information you provide in your message.

• Accredited Manager Directory: We post your title, last name, first name, position, department or organization name, project description, department, country and accreditations. At your discretion, you can also add your language skills and resume to your profile.

• Applying for a job: We may collect any information you provide to us in your resume, cover letter or other information included in your job application.

- Like most websites and other Internet services, we may collect certain technical and device information about your use of our Site. This information may include your IP address, information about your device, browser and operating system, and the date and time of your visit.

- Our Site uses "cookies" or similar technologies such as beacons or pixels to provide you with a richer browsing experience, improve the performance of our Site and generate audience statistics. Cookies are files that are installed on your computer's hard drive or browser to collect information such as your preferred language, browsing history, browser type and version. Their purpose is to optimize your experience on our Site. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. Instructions for doing so are provided by each browser's Site. For more information, please see the Cookie Policy.

- Other interactions. For individuals who interact with us, whether in person, by phone or email, through social media or otherwise, including potentially interested individuals.

We may provide your information to our service providers. In such cases, we take steps to ensure that the rules set out in this Privacy Policy are followed and require that service providers maintain the confidentiality of your personal information and ensure its security. We also require that they use your personal information only for the purposes for which it was provided. When our service providers no longer need your personal information for these limited purposes, we require that they destroy it. In certain circumstances, we may allow our service providers to retain aggregated, anonymous or statistical information that does not identify you. We do not authorize service providers to disclose your personal information to unauthorized parties or to use your personal information for direct marketing purposes. If you would like more information about our service providers, please contact us by writing to privacy@setym.com or using the contact information in the "Contact Us" section below.

In addition, we may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence; (d) to enforce the terms of agreements relating to our products and services; (e) to protect our operations or those of our affiliates or subsidiaries; (f) to protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. In addition, we may transfer your personal information and other information to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, brands, affiliates, subsidiaries or other assets.

If you no longer wish to receive marketing emails from us, you can opt out of receiving marketing emails by clicking on the "unsubscribe" link at the bottom of every email you receive from us. If you wish, you may also change your communications preferences by clicking on the "Update My Email Preferences" link at the bottom of each email you receive from us. You may also unsubscribe by contacting us directly using the contact information in the "Contact Us" section below. 

We will endeavor to respond to your unsubscribe request promptly, but we ask that you allow us a reasonable amount of time to process your request. Please note that if you opt-out of receiving marketing emails, we may send you communications about your use of our products or services, or about other matters. 

We will only use, disclose or retain your personal information for as long as necessary to fulfill the purposes for which the personal information was collected and as permitted or required by law. If you would like more information about how long your personal information will be retained, please contact us at privacy@setym.com or by using the contact information in the "Contact Us" section below.

We have implemented physical, organizational, contractual and technological security measures to protect your personal information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel authorized to access your personal information are those who have a "need to know" or whose duties reasonably require such information. 

Despite the measures described above, no method of transmitting or storing information is 100% secure or error-free, so unfortunately we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any information you have provided to us has been compromised), please contact us immediately at privacy@setym.com or by using the contact information in the "Contact Us" section below.

We will take steps to ensure that your personal information is as accurate, complete and up-to-date as is reasonably necessary. We will not routinely update your personal information unless such a process is necessary. We expect you to provide us with updates to your personal information from time to time, when necessary.

You may request in writing to see the personal information we collect, use or disclose about you, and we will provide you with such personal information to the extent required by law. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the personal information as required.

In addition, under certain circumstances, you have the following rights:

• Withdrawing your consent. You may withdraw your consent to the disclosure or use of the personal information collected;
• Where appropriate, the deletion of your personal information. You may have the right to request that personal information held about you no longer be disclosed.

We may require you to provide sufficient identification to fulfill your request for access or correction of your personal information. This identifying information will only be used for this purpose.

Your personal information is currently stored in Canada. Where applicable, it may be stored and processed in any country where we have facilities or where we use third party service providers. In the latter case, your personal information may be transferred to countries other than your country of residence, which may have different privacy rules than your country. If such data is located outside of your country, it is subject to the laws of the country in which it is located and may be disclosed to the governments, courts or law enforcement or regulatory agencies of that other country and in accordance with the laws of that other country. However, our practices regarding your personal information will at all times be governed by this Privacy Policy.

This privacy policy applies only to our products and services. It does not extend to websites or products or services provided by third parties. We are not responsible for the privacy practices of such third parties and encourage you to review the privacy policies of such third parties before using their websites or products or services.

Our products and services are not intended for minors and we do not voluntarily collect personal information from minors. If you are a minor under the laws of your jurisdiction, please do not provide us with any personal information without the express consent of a parent or guardian.

If you are a parent or guardian and you know that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from children under the age of majority without verification of parental consent, we will take steps to delete that information from our servers.