Training on Leadership and Crisis Management - End of seminar

Banque Centrale du Congo (BCC)

In 2018, Africa, Management and Organisation by llebrun

Training seminar in Crisis Management and technical support to the business continuity plan

Country: Democratic Republic of Congo (DRC)
Customer: Banque Centrale du Congo (BCC)
Date: October 8 to to 12, 2018
Overall Satisfaction: 89%


Services rendus
Description of actual services provided
Short-term intensive training to 25 executives of Central Bank of Congo.


Objectifs spécifiques
Specific objectives

▪ Develop the skills needed to formulate a communication strategy for target audiences.▪ Provide tools to the participant that can be used for designing, implementing and monitoring a business continuity and communication plan.▪ Recognize the parameters of a crisis and implement a detection and warning system.▪ Manage the communication of a crisis cell.▪ Help to position the risk management unit within the Central Bank of Congo (BCC).



 Participants’ comments on the services provided
Participants’ comments on the services provided
« The Central Bank of Congo is in the process of developing a PCA. This seminar allowed the experts to have clear ideas that will allow them to do a good job ». « Very pleased with the seminar and especially with the way the trainer gave the class, it was well animated with flexible andragogy methods and techniques ». « The method used allowed us to understand the process for setting up a PCA ».